<?xml version="1.0" encoding="UTF-8" ?><!-- generator=Zoho Sites --><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><atom:link href="https://www.lotusbudh.consulting/blogs/author/amit/feed" rel="self" type="application/rss+xml"/><title>LotusBudh Consulting - Blog by Amit</title><description>LotusBudh Consulting - Blog by Amit</description><link>https://www.lotusbudh.consulting/blogs/author/amit</link><lastBuildDate>Sat, 13 Sep 2025 03:54:50 -0700</lastBuildDate><generator>http://zoho.com/sites/</generator><item><title><![CDATA[Financial Transformation]]></title><link>https://www.lotusbudh.consulting/blogs/post/financial-transformation</link><description><![CDATA[There's no reason to waste your finance team's time and effort with clumsy manual processes these days . If someone on your team is still copying and p ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg zscustom-section-59 zpbackground-size-auto zpbackground-position-center-top zpbackground-repeat-no zpbackground-attachment-scroll " style="background-image:linear-gradient(to bottom, rgba(255, 255, 255, 0.7), rgba(255, 255, 255, 0.7)), url(https://images.unsplash.com/photo-1613918108466-292b78a8ef95?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=Mnw0NTc5N3wwfDF8c2VhcmNofDQ3fHx3aGl0ZSUyMGhhcHB5fGVufDB8fHx8MTYzMjkzNTE3Mw&amp;ixlib=rb-1.2.1&amp;q=80&amp;w=1080);"><style type="text/css"> [data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g"].zpsection{ border-radius:1px; } </style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_Rkaqz951LkgyeqRk2UUV_Q" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_Aos_vb72a0NzxOKtNGNZ1Q" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div><div data-element-id="elm_DQ72KMNkI85E29jUzcRnXw" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_DQ72KMNkI85E29jUzcRnXw"].zprow{ border-radius:1px; } </style><div data-element-id="elm_0impzu6FRig2lEcm8DDEBQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-5 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_0impzu6FRig2lEcm8DDEBQ"].zpelem-col{ border-radius:1px; margin-block-start:183px; } </style><div data-element-id="elm_xBvmiiqzqZtwQkgH49CP0A" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_xBvmiiqzqZtwQkgH49CP0A"].zpelem-image { border-radius:1px; margin-block-start:7px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Images/Blog%20Images/Financial%20Automation.png" size="fit" data-lightbox="true" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div><div data-element-id="elm_gAGPy0ovljno9lF8gd2clw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-7 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA" data-element-type="box" class="zpelem-box zpelement zpbox-container zsleft-overlay-box zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA"].zpelem-box{ border-radius:1px; } </style><div data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A"].zpelem-heading { border-radius:1px; margin:8px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true"><div style="color:inherit;"><h1><div style="color:inherit;"></div></h1><h2><div style="color:inherit;"><div>Finance automation: automate six tedious tasks</div></div></h2></div>
</h2></div><div data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ"].zpelem-heading { border-radius:1px; } </style><h5
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true"><span style="color:inherit;">Do not spend a single minute of your finance team's time with obsolete finance processes; you hired them for their knowledge, insight, and expertise. Examine the various tools available to assist in the automation of finance processes and reap the benefits. This is a good thing; if you did not have the ongoing desire to improve, you would still be buying abacuses and papyrus to keep your books in order.</span><br></h5></div>
</div></div></div><div data-element-id="elm_t51Q6_GOIRz1uGy3e3i3SQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_VH7HzQlvWqMBd43cO7pbdg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nrImapFSDmaMjRdrhjRVlg" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div></div></div><div data-element-id="elm_x_SLDAgYQQquQ9eguJB_dQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ"].zprow{ border-radius:1px; } </style><div data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ"].zpelem-text { border-radius:1px; padding:10px; } </style><div class="zptext zptext-align-justify " data-editor="true"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div><div>There's <span style="font-weight:600;">no reason to waste your finance team's time and effort with clumsy manual processes these days</span>. If someone on your team is still copying and pasting data across Excel pages, they should be using quills and parchment instead. Because of the <span style="font-weight:600;">variety of technology solutions available</span>, one can now automate essential finance operations like invoicing and cost tracking. This not only decreases the likelihood of delays and mistakes but also allows your staff to focus on other essential tasks.</div></div><div><div>Don't spend a single minute of your finance team's time with obsolete finance processes; you hired them for their knowledge, insight, and expertise. <span style="font-weight:600;">Examine the various tools available to assist in the automation of finance processes and reap the benefits</span>.</div></div><div><br></div></div></div><div style="color:inherit;"><h2 style="font-size:14pt;">Why should Finance be automated?</h2><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><span style="color:inherit;">Finance teams roles and duties, like everything else in the company, are constantly changing. This is a good thing; if you didn't have the ongoing desire to improve, you'd still be buying abacuses and papyrus to keep your books in order.</span><br><span style="color:inherit;"><span style="font-weight:600;">Many accounting operations has sped up because of the wide range of finance automation available</span>. Transactions that took several days are now instantaneous, and businesses can use real-time financial data to make business decisions. Businesses have reaped a slew of benefits as a result, including increased productivity and accuracy.</span></div></div><div style="color:inherit;"><div style="color:inherit;"><span style="color:inherit;"><span style="font-weight:600;">Moving from manual to automated processes can help your finance department perform its essential functions more efficiently</span>. However, this does not imply that you should fire your workforce and pass everything over to a sentient Excel sheet (not yet, anyway). Instead, it entails simplifying complex processes through standardization.</span></div></div><div style="color:inherit;"><span style="color:inherit;">The following are the five primary advantages of automating finance processes:</span><ul><div style="color:inherit;"><div>1. Time saving</div><div>2. Reducing the chance of making a mistake</div><div>3. Maintaining a higher level of consistency</div><div>4. Making better use of your data</div><div>5. Reducing the possibility of fraud</div><div><br></div></div></ul><span style="color:rgb(90, 23, 238);font-family:Poppins;font-size:14pt;">Opportunities for Financial Automation</span></div><div style="color:inherit;"><div style="color:inherit;"><div><div>1. <span style="font-weight:600;">Bookkeeping Basics</span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>Traditionally, bookkeeping activities were carried out manually, which meant that bookkeeping generated an entry for each revenue or expense item, and accountants tallied accounts at regular intervals. This procedure took a long time. In two stages, modern technology has transformed bookkeeping. For starters, the introduction of Excel changed the speed and ease of completing these chores, which led to significant gains in bookkeeping accuracy and timeliness, providing firms with real-time accounting data. Second, and perhaps more importantly, the availability of specialized accounting software has considerably streamlined bookkeeping procedures. Making bookkeeping more accessible and understandable has made life easier for countless businesses and helped owners control their finances. Modern accounting software like Xero, QuickBooks, FreshBooks, and Zoho Books continue to push technology forward. Finance teams may now automate accounting and satisfy industry best practices more simply with these solutions.</div><div><span style="color:inherit;">Automation not only saves time but also enhances accounting data accuracy and consistency.</span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></blockquote><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div><div>2. <span style="font-weight:600;">Accounts receivable and invoicing</span>&nbsp;</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>Any company's lifeblood is invoicing and accounts receivable. If you miss any of these processes, you won't be able to access that much-needed money stream. The entire mechanism eventually grinds to a halt. Unfortunately, many old methods for issuing and tracking invoices are inefficient and prone to human mistakes. Accurate invoicing can also necessitate the collaboration of several different teams (for example, sales, customer support, and finance), raising the risk of errors and delays. Automated invoicing can assist you in receiving payment more quickly. The range of specialized accounting software available provides several useful techniques to automate invoicing and accounts receivable, just as it does with core bookkeeping. This includes creating and delivering invoices, reconciling invoices with sales and delivery data, and prompting consumers to receive reminders.&nbsp;</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></blockquote><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div><div>3. <span style="font-weight:600;">Accounts payable</span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>On the other hand, ensuring that your company's invoices and payments occur correctly is one of the most critical duties out there. It is, unfortunately, one of the most time-consuming. Many small firms have to check information, submit the invoice to the relevant person or team for approval, process the payment, and record the transaction. These activities can take up to a half-dozen distinct steps, raising the chances of bottlenecks and delays. Accounts payable automation systems help standardize processes by scanning invoices and securely capturing data. They'll also remind those in charge to move forward with their tasks promptly. Which inturn not only relieves the stress of accounts payable, but it may also save your company money.&nbsp;</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></blockquote><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div><div>4. <span style="font-weight:600;">Tax reporting and compliance&nbsp;</span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>Previously, businesses needed the assistance of an experienced (and costly) professional even to begin calculating their tax obligations. This process was not only time-consuming and complex; it also looked to be conducted in a different language much of the time. Accounting software has done more for finance teams striving to automate their tax requirements than any other item on this list. Every transaction may now recorded &amp; calculated using dedicated accounting software. Automating these process saves time and assists organizations in being audit-ready.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></blockquote><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div><div>5. <span style="font-weight:600;">Wages and salaries</span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>Anyone who has ever missed a payment knows that the stakes for a company are highest when it comes to payroll. If their pay does not appear in their accounts as expected, precisely down to the dollar, your employees will be far less eager to put in the effort. Adding to the high stakes is the reality that was manually managing payroll may be a nightmare. Not only do you have to account for varying income levels, but you also have to account for holiday rights, superannuation, and fringe benefits. Using integrated accounting software to automate these processes can save your team a lot of time and effort, not to mention dissuade your staff from considering mutiny.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></blockquote><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div><div>6. <span style="font-weight:600;">Expense management</span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>Managing and tracking company spending has traditionally been one of the most time-consuming and stressful financial operations - not to mention one of the most costly. Regrettably, spending management frequently entails a lengthy series of tasks. Keep in mind that these procedures are inconvenient for everyone, not just your finance department. Integrated expense management software can be extremely useful in this situation, both in automating operations and ensuring that payment happens on time.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></blockquote><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><p><span style="color:rgb(90, 23, 238);font-family:Poppins;font-size:14pt;">Integrate after automating</span><br></p><div style="color:inherit;"><div style="color:inherit;"><p><span style="color:inherit;">After you've automated a few financial activities, you'll need a mechanism to ensure your software interacts and shares data. It's pointless to have a slew of sophisticated processes if none of them communicates with one another. Most of the best accounting software packages offer a high level of tool integration, allowing different departments of your company to communicate data quickly and efficiently. Make this a priority, and make sure your tools are all in sync.</span><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div>
</div><div data-element-id="elm_Pw-wErPLYVqsDEboTUe6MA" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_Pw-wErPLYVqsDEboTUe6MA"].zprow{ border-radius:1px; } </style><div data-element-id="elm_JRoUMp_zIxtruKDY1DpBHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-7 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_5kpQMVkf31d61Wq6rNMpJg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_5kpQMVkf31d61Wq6rNMpJg"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true">&quot;<span style="color:inherit;">Investing in software to automate time-consuming financial tasks is a modest price to pay, especially given the rewards.</span>&quot;</h2></div>
</div><div data-element-id="elm_IrMCFS5UG_B5-H2t6eGvFQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-5 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_SmKeo7nHxmPY-V0wJqKQYw" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_SmKeo7nHxmPY-V0wJqKQYw"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit "><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/images/g1bd411f9cb6b89fd4a5b1a66b6a7b4683b57c5901c8fff2ea6b7d667b97a155294e6f10d5220cbd38a94e8b2c26a9c3d8020cecb5b2c775287d47761bbee97bb_1280.jpg" size="fit" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div></div><div data-element-id="elm_Uu4mqkRCCSfbawdrDn6ccA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_Uu4mqkRCCSfbawdrDn6ccA"].zpelem-text { border-radius:1px; padding:24px; margin:10px; } </style><div class="zptext zptext-align-left " data-editor="true"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div><span style="font-size:24px;">Nobody on your finance staff studied all that time (not to mention rack up massive student loans) only to spend their days copying and pasting data between Excel sheets, believe us. You can save a lot of time and stress for your finance team by automating basic procedures like bookkeeping, accounts payable, invoicing, and accounts receivable, as well as tax compliance, payroll, and expenditure management. You'll also work to guarantee that financial data is correct and consistent. Instead of manually combing over figures in Excel columns, your finance team will be able to focus on analysing and interpreting financial data and trends, as well as collaborating with other departments to improve efficiencies and help you expand.</span></div><br><div><span style="font-size:24px;">Investing in software to automate time-consuming financial tasks is a modest price to pay, especially given the rewards.</span></div></div></div></div></div></div></div></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Tue, 12 Oct 2021 10:57:45 +0000</pubDate></item><item><title><![CDATA[How Sales Team Use CRM to achieve Revenue Goals ]]></title><link>https://www.lotusbudh.consulting/blogs/post/sales-crm</link><description><![CDATA[Every sales manager aspires to meet budgets and lead a goal-oriented, results-oriented sales staff.&nbsp; But it's not just about the numbers when it c ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg zscustom-section-59 zpbackground-size-auto zpbackground-position-center-top zpbackground-repeat-no zpbackground-attachment-scroll " style="background-image:linear-gradient(to bottom, rgba(255, 255, 255, 0.7), rgba(255, 255, 255, 0.7)), url(/images/g7a9fa928232d938845d0465c2f1f06fa1f4512b53046b795d6a348a987c08b92cbc79a28c9be1f8b9978b5372c6d1d3b57899bc785bbeba2b844a5aa99e031ba_1280.jpg);"><style type="text/css"> [data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g"].zpsection{ border-radius:1px; } </style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_Rkaqz951LkgyeqRk2UUV_Q" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_Aos_vb72a0NzxOKtNGNZ1Q" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div><div data-element-id="elm_DQ72KMNkI85E29jUzcRnXw" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_DQ72KMNkI85E29jUzcRnXw"].zprow{ border-radius:1px; } </style><div data-element-id="elm_0impzu6FRig2lEcm8DDEBQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-5 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_0impzu6FRig2lEcm8DDEBQ"].zpelem-col{ border-radius:1px; margin-block-start:0px; } </style><div data-element-id="elm_xBvmiiqzqZtwQkgH49CP0A" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_xBvmiiqzqZtwQkgH49CP0A"].zpelem-image { border-radius:1px; margin-block-start:61px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Images/Blog%20Images/Sales%20-%20CRM.png" size="fit" data-lightbox="true" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div><div data-element-id="elm_gAGPy0ovljno9lF8gd2clw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-7 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA" data-element-type="box" class="zpelem-box zpelement zpbox-container zsleft-overlay-box zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA"].zpelem-box{ border-radius:1px; } </style><div data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A"].zpelem-heading { border-radius:1px; margin:8px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true"><div style="color:inherit;"><h1>Sales &amp; CRM</h1></div></h2></div>
<div data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ"].zpelem-heading { border-radius:1px; } </style><h5
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true"><span style="color:inherit;">You need to take control of your sales pipeline. To do this, you need to implement the sales processes that can be mapped, tracked, and monitored. You need to connect your processes with other teams in your organization to ensure a more effective and streamlined process.</span><br></h5></div>
</div></div></div><div data-element-id="elm_t51Q6_GOIRz1uGy3e3i3SQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_VH7HzQlvWqMBd43cO7pbdg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nrImapFSDmaMjRdrhjRVlg" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div></div></div><div data-element-id="elm_x_SLDAgYQQquQ9eguJB_dQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ"].zprow{ border-radius:1px; } </style><div data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ"].zpelem-text { border-radius:1px; padding:10px; } </style><div class="zptext zptext-align-justify " data-editor="true"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>Every sales manager aspires to meet budgets and lead a goal-oriented, results-oriented sales staff.&nbsp;<span style="color:inherit;">But it's not just about the numbers when it comes to keeping track of the sales pipeline and leading a sales team.&nbsp;</span><span style="color:inherit;">Every company has its own set of procedures and strategies, and each salesperson is unique.&nbsp;</span><span style="color:inherit;">It's no easy chore to stay on top of sales goals and targets while keeping the entire team motivated and productive.</span></div><div>So, what distinguishes high-performing sales teams and managers from those who fall short?&nbsp;<span style="color:inherit;">Here are three ways sales managers may use CRMs to build high-performing sales teams of their own.</span></div><div><div><span style="color:inherit;font-weight:600;">1. Formalize your sales processes</span><br></div></div></div></div></div></div></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>There is a direct link between good sales pipeline management and increased revenue. A CRM is the most effective approach to manage your sales pipeline. Begin with a set of clearly defined stages and milestones that correspond to your client's buying process and that your entire sales team knows and supports. Outline all critical steps and activities that need to happen at each one and all of the protocols and documentation that your sales agents will require. You may create a sales guide using CRM that combines your company's best practices and guarantees that your teams are all operating in a consistent and organised manner. The sales guide will provide task specifics, suggestions, and templates for papers that need to be prepared and identify follow-up actions that need to be performed, giving your salespeople all the help and instruction they need at each stage of the sales process. Without one, you'll have to personally track each transaction and guide each agent to ensure they take proper actions at each stage and submit the appropriate paperwork, which consumes a significant amount of your time and energy. Still, it will also cause bottlenecks in your team &amp; slow down the entire sales process.</div></div></div></div></div></div></blockquote><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div><div><span style="font-weight:600;">2. Create a single point of truth</span></div></div></div></div></div></div></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>Any company's success depends on accurate sales forecasting. A precise sales forecast will not only tell you whether you are on pace to meet your revenue goals, but it will also provide helpful information about other aspects of your organization, such as resource management, budgeting, and hiring. Despite this, many sales managers struggle to deliver predictions that accurately reflect their sales pipelines. You, your sales team, and your firm as a whole require a single point of truth. That point, of course, is the CRM system! All of your essential sales information, such as established targets, deal values, deal status, customer profiles, and so on, will be recorded and tracked in your CRM. You can build precise pipeline and prediction charts and reports from this data with the help of CRM and know precisely where you stand with your revenue targets. As a result, you'll be able to make more informed decisions and execute data-driven strategies to improve performance across the board, not just for your team. CRM comes with a set of pre-built reports and dashboards based on the reports and dashboards that our sales staff uses the most. They will help you visualize your progress and extract the maximum value from your data. Of course, you can alter and customize them to meet your specific sales needs! You can get fast, real-time overviews of your sales pipeline, what deals you'll be closing and when, and your team's activity levels with just a few clicks.</div></div></div></div></div></div></blockquote><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>Such data analysis can assist you to monitor and identify where you may need to improve or resolve process difficulties, as well as how you may harness new prospects, in addition to knowing where you stand in your sales progress. Say goodbye to manually update dozens of excel sheets and working in silos without a clear picture of how your team or company is doing. Or, even worse, losing an important client or potential sales information when a team member leaves.</div></div></div></div></div></div></blockquote><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div><div><span style="font-weight:600;">3. Connect your sales funnel</span></div></div></div></div></div></div></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>Every stage of the sales funnel must be integrated, clear, and accessible for a sales team to work efficiently - that is, close more deals.&nbsp;<span style="color:inherit;">CRM software provides a single platform to enable everything from prospecting and lead creation through sales and quotations, implementation, and customer support.&nbsp;</span><span style="color:inherit;">Every stage of the sales funnel must be integrated, clear, and accessible for a sales team to work efficiently - that is, close more deals.</span></div></div></div></div></div></div><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>CRM software provides a single platform to enable everything from prospecting and lead creation through sales and quotations, implementation, and customer support.&nbsp;<span style="color:inherit;">You may connect and begin gathering consumer information with CRM right from the first website visit. Customers are more likely to buy products from a company that engages them and personalizes their experience. When you've worked hard on a deal, the last thing you want to do is lose momentum (or lose the sale) by rushing between departments to get accurate prices and place orders.&nbsp;</span><span style="color:inherit;">Thanks to the integration of CRM and ERP solutions, you can immediately rely on quotes to develop a sales offer. A current product price list in your ERP system will assist the CRM system in directly calculating the quote. This integration assures the salesperson that they will always include the most up-to-date and accurate information. When the quote is converted to an order, the data may be instantly transmitted back to your ERP system for invoicing, allowing you to close the deal and be paid faster.</span></div></div></div></div></div></div><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div><span style="color:inherit;">But it gets better: after the quote is sent, the sales pipeline will be updated immediately, improving the accuracy of all your estimates.</span></div></div></div></div></div></div><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>CRM also provides a complete picture of each client and prospect. To begin with, it aids in better coordinating the actions of the sales, marketing, and support teams, as well as the smooth interchange of vital customer-related information – whether it be discussions, marketing communications, service requests, or previous purchases.</div></div></div></div></div></div><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>Second, it enables you to provide more relevant and personalized service at every point of interaction with your customers, thereby fostering and strengthening connections and trust.</div></div></div></div></div></div><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div>As a result, the odds of closing new business, as well as cross-selling, upselling, and referral selling opportunities, will grow.</div></div></div></div></div></div></blockquote></div>
</div><div data-element-id="elm_Pw-wErPLYVqsDEboTUe6MA" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_Pw-wErPLYVqsDEboTUe6MA"].zprow{ border-radius:1px; } </style><div data-element-id="elm_JRoUMp_zIxtruKDY1DpBHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-7 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_5kpQMVkf31d61Wq6rNMpJg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_5kpQMVkf31d61Wq6rNMpJg"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true">&quot;You can expect to reach your predictions, beat your targets, and see your team win more business by leveraging CRM and incorporating best practices<span style="color:inherit;">&nbsp;</span>&quot;</h2></div>
</div><div data-element-id="elm_IrMCFS5UG_B5-H2t6eGvFQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-5 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_SmKeo7nHxmPY-V0wJqKQYw" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_SmKeo7nHxmPY-V0wJqKQYw"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit "><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/images/gc1d28c5ab01c95a05392ee3dbbacef99b16d0968be14842cf4129882f72c9f6ee1ee1ddf1aa6ca920404986065232ae2d599b193dbeb7b142e4f5396e219821e_1280.jpg" size="fit" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div></div><div data-element-id="elm_Uu4mqkRCCSfbawdrDn6ccA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_Uu4mqkRCCSfbawdrDn6ccA"].zpelem-text { border-radius:1px; padding:24px; margin:10px; } </style><div class="zptext zptext-align-left " data-editor="true"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div><span style="font-size:24px;font-weight:600;">Finally, it would be best to control your sales pipeline to succeed with your sales budgets and sales teams.&nbsp;</span><span style="font-size:24px;font-weight:600;color:inherit;">To accomplish this, you'll need to map, track, and monitor your sales processes, as well as get your entire team on board.&nbsp;</span><span style="font-size:24px;font-weight:600;color:inherit;">Furthermore, it would help if you integrated your processes with those of other departments within your company. As a result, a more efficient and productive procedure not only for your team but also for the entire organization.&nbsp;</span><span style="font-size:24px;font-weight:600;color:inherit;">It will also give your prospects and consumers a better experience.&nbsp;</span><span style="font-size:24px;font-weight:600;color:inherit;">You can expect to reach your predictions, beat your targets, and see your team win more business by leveraging CRM and incorporating these best practices.</span></div></div></div></div></div></div></div></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Thu, 07 Oct 2021 12:38:22 +0000</pubDate></item><item><title><![CDATA[eCommerce Metrics]]></title><link>https://www.lotusbudh.consulting/blogs/post/critical-indicators-of-ecommerce-success</link><description><![CDATA[eCommerce metrics are critical to your ability to make well-informed, data-driven decisions, but which ones should you focus on? Naturally, you'll want ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg zscustom-section-59 zpbackground-size-auto zpbackground-position-left-center zpbackground-repeat-no zpbackground-attachment-scroll " style="background-image:linear-gradient(to bottom, rgba(255, 255, 255, 0.6), rgba(255, 255, 255, 0.6)), url(/images/g8343ee841c01e554266a750cf284c161bda6a444e6a2b86174ab4bb31cbf1bebc3cda4a82b6793fc085367db39540de5dfcf5c77b61194ce5d5cce7e91404553_1280.jpg);"><style type="text/css"> [data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g"].zpsection{ border-radius:1px; } </style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_Rkaqz951LkgyeqRk2UUV_Q" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_Aos_vb72a0NzxOKtNGNZ1Q" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div><div data-element-id="elm_DQ72KMNkI85E29jUzcRnXw" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_DQ72KMNkI85E29jUzcRnXw"].zprow{ border-radius:1px; } </style><div data-element-id="elm_0impzu6FRig2lEcm8DDEBQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-5 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_0impzu6FRig2lEcm8DDEBQ"].zpelem-col{ border-radius:1px; margin-block-start:0px; } </style><div data-element-id="elm_xBvmiiqzqZtwQkgH49CP0A" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_xBvmiiqzqZtwQkgH49CP0A"].zpelem-image { border-radius:1px; margin-block-start:136px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Images/Blog%20Images/e-commerce%20Metrics.png" size="fit" data-lightbox="true" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div><div data-element-id="elm_gAGPy0ovljno9lF8gd2clw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-7 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA" data-element-type="box" class="zpelem-box zpelement zpbox-container zsleft-overlay-box zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA"].zpelem-box{ border-radius:1px; } </style><div data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A"].zpelem-heading { border-radius:1px; margin:8px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true"><div style="color:inherit;"><h1>Be Focussed</h1></div></h2></div>
<div data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ"].zpelem-heading { border-radius:1px; } </style><h5
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true"><span style="color:inherit;">You already know that eCommerce metrics are critical to your ability to make well-informed, data-driven decisions, but which ones should you focus on? Naturally, you will want to concentrate on the indicators that have the most impact on your bottom line. We will go through the KPIs that every eCommerce marketing manager should pay attention to in this article.</span><br></h5></div>
</div></div></div><div data-element-id="elm_t51Q6_GOIRz1uGy3e3i3SQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_VH7HzQlvWqMBd43cO7pbdg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nrImapFSDmaMjRdrhjRVlg" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div></div></div><div data-element-id="elm_x_SLDAgYQQquQ9eguJB_dQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ"].zprow{ border-radius:1px; } </style><div data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ"].zpelem-text { border-radius:1px; padding:10px; } </style><div class="zptext zptext-align-justify " data-editor="true"><div style="line-height:2;"><div style="color:inherit;"><div><div><div style="color:inherit;"><div>eCommerce metrics are critical to your ability to make well-informed, data-driven decisions, but which ones should you focus on?</div><div>Naturally, you'll want to concentrate on the indicators that have the most impact on your bottom line. However, it's all too easy to get caught up in analysing &quot;vanity indicators&quot; like pageviews, unqualified leads in the sales funnel, or social media &quot;likes&quot; that have little to no impact on your overall business performance.</div><div>Managing a successful online store requires the capacity to gather and analyse eCommerce metrics. Changes in essential metrics might alert you to issues that need immediate attention.</div><div><span style="color:inherit;">We'll go through the KPIs that every eCommerce marketing manager should pay attention to in this article. We'll go over what these indicators indicate and why they're essential to your marketing plan.</span><br></div></div></div><div><span style="font-family:Poppins;font-size:18.6667px;color:rgb(90, 23, 238);">What are the Critical metrics for eCommerce Success?</span><br></div>
</div></div><div style="color:inherit;"><div> There are 9 metrics on which we can rely for eCommerce success.</div><div><div style="color:inherit;"><ol><li><span style="font-weight:600;">High Conversion &amp; Low Bounce Rates</span><br></li><ol><p><span style="color:inherit;">The <span style="font-weight:600;">conversion rate</span> in eCommerce refers to the percentage of website visitors who purchase and become customers. Naturally, a high conversion rate is the goal of any online business. Average conversion rates differ by industry and channel (email, search, social), but they appear to be about 3% in general.</span><br></p><p>The percentage of website visitors who visit a page quickly and then leave is the <span style="font-weight:600;">bounce rate</span>. Almost all eCommerce websites success depends on users engaging with page content, browsing different products, and making a purchase. As a result, a high bounce rate is unfavourable.</p><p>Businesses must invest in an engaging, high-quality eCommerce website that gives individualized value to visitors from the time they arrive on the landing page to enhance conversion rates and lower bounce rates.</p><ol></ol></ol><li><span style="font-weight:600;">Customer Acquisition Cost</span><br></li><ol><p><img src="/Images/Blog%20Images/Blog%20Content%20Images/Customer%20Acquisition%20Cost.svg"><br></p><p>There is no commerce — online or offline — without customers. <span style="font-weight:600;">Customer acquisition cost</span> is the amount of money it takes to convert a customer. It's simple to calculate: divide a period's total marketing expenses by the number of clients obtained during that same period. For eCommerce organizations to grasp the actual value provided by their marketing activities, this is a critical measure. Naturally, most organizations will strive to keep customer acquisition costs as low as possible.</p></ol><li><span style="font-weight:600;">Customer Retention Rate</span><br></li><ol><p><img src="/Images/Blog%20Images/Blog%20Content%20Images/Customer%20Retention%20Rate.svg"><br></p><p>Getting new consumers is expensive, therefore having a steady supply of recurring clients is critical for most eCommerce businesses. <span style="font-weight:600;">Customer retention rate</span> – the number of clients a brand has kept over time — is a straightforward calculation. Subtract the number of new customers acquired during a period from the total number of customers after the period, then divide the result by the total number of customers at the beginning of the period. Almost every business would benefit from a high retention rate.</p></ol><li><span style="font-weight:600;">Customer Lifetime Value</span><br></li><ol><p><img src="/01%20Customer%20lifetime%20value..svg"><br></p><p><img src="/Images/Blog%20Images/Blog%20Content%20Images/02%20Customer%20lifetime%20value..svg"><br></p><p>We're all just numbers in the eyes of eCommerce marketing statistics. <span style="font-weight:600;">Client lifetime value (CLV)</span> is a number that estimates how much total money a particular customer will bring into a company. It's tricky to figure out: first, remove the average order frequency rate from the average order value to get the customer value. The average customer longevity is then multiplied by the customer value. Customer lifetime value is the result, and organizations should strive to be as high as feasible.</p></ol><li><span style="font-weight:600;">Average Order Value</span><br></li><ol><p><img src="/Images/Blog%20Images/Blog%20Content%20Images/Average%20order%20value.svg"><br></p><p>The <span style="font-weight:600;">average order value</span> provides organizations with a quick estimate of how much a given consumer spends on average. It's simple to calculate: revenue generated by a customer is divided by the number of orders they've placed. Businesses can more properly market to clients with the highest value potential by knowing average order values.</p></ol><li><span style="font-weight:600;">Add - to - Cart Rate&nbsp;</span><br></li><ol><p><img src="/Images/Blog%20Images/Blog%20Content%20Images/Add%20to%20cart%20rate.svg"><br></p><p>Purchase metrics aren't the only eCommerce data that can provide organizations with information about their customers' purchasing patterns. Adding an item to a digital shopping cart does not guarantee that the customer will buy it. The percentage of visitors who add something to their shopping baskets is tracked by the <span style="font-weight:600;">add-to-cart rate</span>, whether customers purchase the product or not. The formula for calculating the add-to-cart rate is straightforward: total site visitors divided by total shoppers who added items to their cart. Add-to-cart conversion rate – total converted customers divided by total consumers who added to the basket — is similar. These indicators can assist firms in learning more about eCommerce consumer journeys and identifying potential checkout snags.</p></ol><li><span style="font-weight:600;">Cart Abandonment Rate</span><br></li><p></p><blockquote style="margin-left:40px;border:none;"><img src="/Images/Blog%20Images/Blog%20Content%20Images/Cart%20abandonment%20rate.svg"><br></blockquote><blockquote style="margin-left:40px;border:none;">Shoppers frequently fail to complete their purchases for a variety of reasons. We've all been that shopper; it happens to the best of us. The <span style="font-weight:600;">cart abandonment rate</span> indicates how many potential customers either forgot or purposefully abandoned their shopping carts. It's simple to calculate: divide the total number of completed transactions by the number of carts opened and added. Understanding cart abandonment rates can aid organizations in identifying eCommerce usability issues and developing more simplified solutions for customers.</blockquote><p></p></ol></div></div></div></div>
</div></div><div data-element-id="elm_Pw-wErPLYVqsDEboTUe6MA" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_Pw-wErPLYVqsDEboTUe6MA"].zprow{ border-radius:1px; } </style><div data-element-id="elm_JRoUMp_zIxtruKDY1DpBHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-7 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_5kpQMVkf31d61Wq6rNMpJg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_5kpQMVkf31d61Wq6rNMpJg"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true">&quot;<span style="color:inherit;">Instead of constructing isolated solutions for particular building blocks, companies should create an interconnected digital environment.</span>&quot;</h2></div>
</div><div data-element-id="elm_IrMCFS5UG_B5-H2t6eGvFQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-5 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_SmKeo7nHxmPY-V0wJqKQYw" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_SmKeo7nHxmPY-V0wJqKQYw"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit "><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="https://images.unsplash.com/photo-1573496799822-b0557c9e2f41?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=Mnw0NTc5N3wwfDF8c2VhcmNofDE2fHxzb2x1dGlvbnxlbnwwfHx8fDE2MzMxMTQ1OTc&amp;ixlib=rb-1.2.1&amp;q=80&amp;w=1080" size="fit" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div></div><div data-element-id="elm_Uu4mqkRCCSfbawdrDn6ccA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_Uu4mqkRCCSfbawdrDn6ccA"].zpelem-text { border-radius:1px; padding:24px; margin:10px; } </style><div class="zptext zptext-align-left " data-editor="true"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><p style="text-align:justify;"><span style="color:inherit;font-size:24px;font-weight:600;">Website optimization and the direction of your overall business plan are both aided by eCommerce data. After you've decided what you want to track, the following step is to figure out how to do so with high confidence. With such information, you may run tests to see what changes you can make to improve your eCommerce revenue.</span><br></p></div></div></div></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Fri, 01 Oct 2021 18:57:16 +0000</pubDate></item><item><title><![CDATA[Business Transformation Implementation]]></title><link>https://www.lotusbudh.consulting/blogs/post/business-transformation</link><description><![CDATA[ ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg zscustom-section-59 zpbackground-size-auto zpbackground-position-center-center zpbackground-repeat-no zpbackground-attachment-scroll " style="background-image:linear-gradient(to bottom, rgba(255, 255, 255, 0.7), rgba(255, 255, 255, 0.7)), url(/images/g5f2f116da58c5714ab31b92216c28dd9ca7fc778752ddec907fca8a37732b4f6613fc0cab41223084bb33968ceb4ed65685654e53455e20d935184368ac21fcb_1280.jpg);"><style type="text/css"> [data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g"].zpsection{ border-radius:1px; } </style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_Rkaqz951LkgyeqRk2UUV_Q" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_Aos_vb72a0NzxOKtNGNZ1Q" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div><div data-element-id="elm_DQ72KMNkI85E29jUzcRnXw" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_DQ72KMNkI85E29jUzcRnXw"].zprow{ border-radius:1px; } </style><div data-element-id="elm_0impzu6FRig2lEcm8DDEBQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-5 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_0impzu6FRig2lEcm8DDEBQ"].zpelem-col{ border-radius:1px; margin-block-start:0px; } </style><div data-element-id="elm_xBvmiiqzqZtwQkgH49CP0A" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_xBvmiiqzqZtwQkgH49CP0A"].zpelem-image { border-radius:1px; margin-block-start:121px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Images/Blog%20Images/Business%20Transformation.png" size="fit" data-lightbox="true" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div><div data-element-id="elm_gAGPy0ovljno9lF8gd2clw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-7 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA" data-element-type="box" class="zpelem-box zpelement zpbox-container zsleft-overlay-box zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA"].zpelem-box{ border-radius:1px; } </style><div data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A"].zpelem-heading { border-radius:1px; margin:8px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true"><div style="color:inherit;"><h1>Ready for change?</h1></div></h2></div>
<div data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ"].zpelem-heading { border-radius:1px; } </style><h5
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true"><span style="color:inherit;">In a world of unparalleled disruption and market turmoil, transformation today revolves around the need to create new value to unlock new opportunities, drive further growth, and deliver new efficiencies. They might need to propose creating a new position that manages digital activities and reports directly to the CEO. If anything changes, they should reassign funds and resources throughout the portfolio to match their new objectives.</span><br></h5></div>
</div></div></div><div data-element-id="elm_t51Q6_GOIRz1uGy3e3i3SQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_VH7HzQlvWqMBd43cO7pbdg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nrImapFSDmaMjRdrhjRVlg" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div></div></div><div data-element-id="elm_x_SLDAgYQQquQ9eguJB_dQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ"].zprow{ border-radius:1px; } </style><div data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ"].zpelem-text { border-radius:1px; padding:10px; } </style><div class="zptext zptext-align-justify " data-editor="true"><div><div style="line-height:2;"><div><div><div><div><div><div style="color:inherit;"><div> The term <span style="font-weight:600;">&quot;transformation&quot;</span> is frequently used, yet it can imply different things to different people and companies. In a world of unparalleled disruption and market turmoil, transformation today revolves around the need to create new value—to unlock new opportunities, drive further growth, and deliver new efficiencies.&nbsp; </div>
<div> All transformations necessitate a rethinking of how your company generates value now and in the future. In other words, all transformations demand substantial thinking. Why? Because in today's exponentially changing business world, incremental improvement isn't enough to win. In the face of near-constant disruption, your organization requires continuous growth, which necessitates nimble reinvention. Today, winning isn't enough. You must be able to adapt to changing circumstances in the future. </div>
<div><br></div></div><p style="color:inherit;"><span style="color:rgb(90, 23, 238);"><span style="font-size:18.6667px;font-weight:400;"><span style="font-family:Poppins;">What is Business Transformation?</span></span><br></span></p><p style="color:inherit;"><span style="color:inherit;">It's the opportunity to set a big goal that goes beyond incremental change—the chance to reimagine your business and operating paradigms to generate breakthrough results. It entails making strategic decisions on where you'll expand, how your company operates, and what kind of performance improvements you may expect.</span></p><p style="color:inherit;"><span style="color:rgb(90, 23, 238);font-family:Poppins;font-size:14pt;"><br></span></p><p><span style="color:rgb(90, 23, 238);font-family:Poppins;font-size:14pt;">Six building blocks can help industrials succeed at Digitization</span></p><ol><li><span style="font-weight:600;">Create a business-led technology road map</span><br></li><ol><p><span style="color:inherit;font-size:16px;">Before exploring the digital opportunity, leaders must first define and agree on a digital vision for their company, considering the entire digital strategy and value proposition. They should start by analysing their capabilities, determining the resources needed, and assessing possible collaborations to assist them in achieving their objectives. Other practical concerns include the feasibility and potential value of the proposed initiatives.&nbsp;</span><span style="color:inherit;">All strategic plans must address the fundamental question: How might digitalisation transform core business operations or create new opportunities?</span></p></ol><li><span style="font-weight:600;">Develop and upskill talent</span><br></li><ol><p><span style="color:inherit;">Leaders of companies must first define the main jobs required for a digital company and then develop their internal talent before adopting their road plan. Companies should address the following areas through their efforts:</span><br></p><ol><li><span style="font-weight:600;">Strategy</span>: Leaders should first assess their talent needs and identify gaps, contemplating immediate and long-term requirements. They should determine whether any gaps can be filled by upskilling staff, developing strategic partnerships, or hiring externally.<br></li><li><span style="font-weight:600;">Structure</span>: Management will need a new system and deployment model to integrate new team members. They might need to propose creating a new position that manages digital activities and reports directly to the CEO. Reduce expenses and generate meaningful impact from digital initiatives throughout the end-to-end customer journey will be significant responsibilities.<br></li><li><span style="font-weight:600;">Skills</span>: To improve knowledge and capacities across the organisation, one should use digital-learning initiatives. They should also encourage employees to adopt a development mentality, which allows them to learn and break free from established routines. A company assumes a learn-and-pivot mindset that will enable them to fail safely, and constant experimentation will become the norm.<br></li><li><span style="font-weight:600;">Systems</span>: External sources, such as business partners, will be used by the leading companies to improve skills and drive incremental cultural shifts across the entire value chain. They may, for example, bring in outside thought leaders to speak to staff on innovation and growth. To preserve the focus on continuous learning, these events and similar efforts should happen regularly.</li></ol></ol><li><span style="font-weight:600;">Adopt an agile delivery methodology</span></li><ol><p><span style="color:inherit;">Moving to an agile model necessitates transformation on all levels. While senior executives make decisions independently, an agile workplace necessitates a more collaborative approach and frequent discussions with other managers. Interdisciplinary teams will share ideas and information rather than having functions work in isolation. Companies must also develop a framework that allows them to test new ideas or technologies swiftly and iteratively improve them based on client input while mitigating risk.</span><br></p></ol><li><span style="font-weight:600;">Shift to a modern technology environment</span><br></li><ol><p><span style="color:inherit;">Any digital transformation must start with new technological capabilities. Companies would describe these capabilities in a perfect world in their road map, including commerce backbone services, front ends, integration architecture, front- and back-end integration, digital platforms for development and operations, software as a service, and custom (micro), and data-intensive services.</span><br></p></ol><li><span style="font-weight:600;">Focus on data management and enrichment</span><br></li><ol><p><span style="color:inherit;">When mining their data for insights, most companies face several typical obstacles. For example, most of their data may only be available in aggregate form or inconsistencies in data management and integration methods. The majority of functions, including those that connect data, may be hardwired in separate systems with limited or no connectivity to others. Many systems only allow batch processing overnight and provide standard reports in Excel or a cumbersome business intelligence application. Despite their numerous flaws, legacy technology and storage systems are expensive. Most companies struggle to identify priority actions and create synergies across business lines without solid, data-driven insights. Companies should consider data-related challenges in their road maps to reverse this predicament. What data architecture needs are there, and how can they be met? What level of data governance is required? And more importantly, how should they prioritise data solutions?</span><br></p></ol><li><span style="font-weight:600;">Drive the adoption and scaling of digital initiatives</span></li><p>While digital pilots may yield positive results, industrials must deploy programs across the board to have a significant impact. Scaling up will necessitate the creation of new enterprise-wide business procedures. Overall, changes must occur in three categories:</p><ol><ol><li>Product, service offer, and order fulfilment.</li><li>Commercial strategy and execution.</li><li>Customer service and transactions</li></ol></ol><p><span style="color:inherit;">The most challenging component of any digitalisation project is usually the adoption and scaling phase. Business organisations must continually revaluate their domains, value levers, solutions, and use cases to succeed. If anything changes, they should reassign funds and resources throughout the portfolio to match their new objectives. Teams should assign clear owners for digital work, sometimes adding or modifying responsibilities. Top executives should ensure that the company's strategy and business processes support entirely any digital initiatives.</span></p></ol></div>
</div></div></div></div></div></div></div></div><div data-element-id="elm_Pw-wErPLYVqsDEboTUe6MA" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_Pw-wErPLYVqsDEboTUe6MA"].zprow{ border-radius:1px; } </style><div data-element-id="elm_JRoUMp_zIxtruKDY1DpBHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-7 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_5kpQMVkf31d61Wq6rNMpJg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_5kpQMVkf31d61Wq6rNMpJg"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true">&quot;<span style="color:inherit;">Instead of constructing isolated solutions for particular building blocks, companies should create an interconnected digital environment.</span>&quot;</h2></div>
</div><div data-element-id="elm_IrMCFS5UG_B5-H2t6eGvFQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-5 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_SmKeo7nHxmPY-V0wJqKQYw" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_SmKeo7nHxmPY-V0wJqKQYw"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit "><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/images/gc1d28c5ab01c95a05392ee3dbbacef99b16d0968be14842cf4129882f72c9f6ee1ee1ddf1aa6ca920404986065232ae2d599b193dbeb7b142e4f5396e219821e_1280.jpg" size="fit" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div></div><div data-element-id="elm_Uu4mqkRCCSfbawdrDn6ccA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_Uu4mqkRCCSfbawdrDn6ccA"].zpelem-text { border-radius:1px; padding:24px; margin:10px; } </style><div class="zptext zptext-align-left " data-editor="true"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><p style="text-align:justify;"><span style="color:inherit;font-size:24px;font-weight:600;">While all of these elements are necessary for digitisation, they do not ensure success. In addition, companies must embrace a new perspective when it comes to transitions. Instead of constructing isolated solutions for particular building blocks, they should create an interconnected digital environment while executing change.</span><br></p></div></div></div></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Fri, 01 Oct 2021 10:02:29 +0000</pubDate></item><item><title><![CDATA[Marketing Transformation]]></title><link>https://www.lotusbudh.consulting/blogs/post/marketing-transformation</link><description><![CDATA[The term &quot; digital transformation &quot; is frequently heard in today's conference rooms and keynote speeches, although its meaning is somewhat vag ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg zscustom-section-59 zpbackground-size-auto zpbackground-position-center-top zpbackground-repeat-no zpbackground-attachment-scroll " style="background-image:linear-gradient(to bottom, rgba(255, 255, 255, 0.7), rgba(255, 255, 255, 0.7)), url(https://images.unsplash.com/photo-1613918108466-292b78a8ef95?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=Mnw0NTc5N3wwfDF8c2VhcmNofDQ3fHx3aGl0ZSUyMGhhcHB5fGVufDB8fHx8MTYzMjkzNTE3Mw&amp;ixlib=rb-1.2.1&amp;q=80&amp;w=1080);"><style type="text/css"> [data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g"].zpsection{ border-radius:1px; } </style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_Rkaqz951LkgyeqRk2UUV_Q" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_Aos_vb72a0NzxOKtNGNZ1Q" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div><div data-element-id="elm_DQ72KMNkI85E29jUzcRnXw" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_DQ72KMNkI85E29jUzcRnXw"].zprow{ border-radius:1px; } </style><div data-element-id="elm_0impzu6FRig2lEcm8DDEBQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-5 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_0impzu6FRig2lEcm8DDEBQ"].zpelem-col{ border-radius:1px; margin-block-start:183px; } </style><div data-element-id="elm_xBvmiiqzqZtwQkgH49CP0A" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_xBvmiiqzqZtwQkgH49CP0A"].zpelem-image { border-radius:1px; margin-block-start:37px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Images/Blog%20Images/LBC%20Blog%20Pics.svg" size="fit" data-lightbox="true" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div><div data-element-id="elm_gAGPy0ovljno9lF8gd2clw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-7 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA" data-element-type="box" class="zpelem-box zpelement zpbox-container zsleft-overlay-box zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA"].zpelem-box{ border-radius:1px; } </style><div data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A"].zpelem-heading { border-radius:1px; margin:8px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true"><div style="color:inherit;"><h1><div style="color:inherit;"></div></h1><h2><span style="font-size:40px;">What is Marketing's Digital Transformation?</span></h2></div>
</h2></div><div data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ"].zpelem-heading { border-radius:1px; } </style><h5
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true"><span style="color:inherit;">Marketing goes digital through the proper use and optimization of your digital platforms. This involves fine-tuning your digital channels to gather deeper data that inform your strategy.</span>&nbsp;Assessing the value of your current marketing tools and channels is the first step in a digital transformation.<br></h5></div>
</div></div></div><div data-element-id="elm_t51Q6_GOIRz1uGy3e3i3SQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_VH7HzQlvWqMBd43cO7pbdg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nrImapFSDmaMjRdrhjRVlg" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div></div></div><div data-element-id="elm_x_SLDAgYQQquQ9eguJB_dQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ"].zprow{ border-radius:1px; } </style><div data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ"].zpelem-text { border-radius:1px; padding:10px; } </style><div class="zptext zptext-align-justify " data-editor="true"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><p>The term &quot;<span style="font-weight:600;">digital transformation</span>&quot; is frequently heard in today's conference rooms and keynote speeches, although its meaning is somewhat vague. We know it has to do with bettering digital systems, but what does this mean for us marketers?</p></div><p><span style="color:inherit;">When corporations replaced file cabinets and manual processes with computers, the first digital shift happened. However, the notion of &quot;digital transformation&quot; has changed over time, just as technology has. As technology advances, more extensive digital transformations are required of businesses to keep up.</span></p><p><span style="color:inherit;"><br></span></p><div style="color:inherit;"><h2 style="font-size:14pt;">Marketing Goes Digital</h2><div style="color:inherit;"><p><span>The change from digital complacency to the active pursuit of digital excellence through the proper use and optimization of your digital platforms is known as digital transformation in marketing. This involves fine-tuning your digital channels to gather deeper data that inform your strategy and improve the customer experience.</span></p><p><span></span></p><div style="color:inherit;"><div style="color:inherit;"><p>Here's an example of how a digital transformation might look for the marketing department.</p><ul><li style="vertical-align:middle;"><span style="font-weight:600;">Streamlining Your Online Channels</span><br></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><p>Assessing the value of your current marketing tools and channels is the first step in a digital transformation. Examine your website, social media accounts, automation tools, analytics systems, and customer database in detail. Could you improve your use of these platforms? Is there a better choice for your requirements? A thorough examination of these tools and channels will ensure that you are well-equipped to lead your business to success.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></blockquote><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><ul><li style="vertical-align:middle;"><span style="font-weight:600;">Breaking Silos</span><br></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><p>&nbsp;In addition to enhancing your digital channels, you must ensure all of the systems are interacting with one another and working together. You're missing out on broader context when your digital tools are operating in silos. It is inefficient and unsustainable to trace a customer's journey by logging in and out of five distinct accounts. A customer data platform (CDP) can operate as the glue that binds various systems together, giving you a comprehensive view of your complete client base.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></blockquote><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><span style="font-weight:600;"></span><ul><span style="font-weight:600;"></span><li style="vertical-align:middle;"><span style="font-weight:600;">Customer Journey Optimization</span></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px;"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><p>Improved channel integrations will provide you with advanced insights that will help you pivot your approach for success. You can readily discover weak places and opportunities for growth if you have a comprehensive perspective of your marketing funnel. You'll also be able to give leads and consumers a more personalized, relevant experience.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></blockquote><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><p><span style="color:rgb(90, 23, 238);font-family:Poppins;font-size:14pt;"><br></span></p><p><span style="color:rgb(90, 23, 238);font-family:Poppins;font-size:14pt;">Digital Marketing: An Ongoing Effort</span><br></p><div style="color:inherit;"><div style="color:inherit;"><p><span style="font-size:16px;">With the arrival of new technology, the elements that propel you to digital greatness now may become hindrances tomorrow. Consider what would happen if the organizations that underwent the first digital transformation stopped evolving after that - they had reached the pinnacle of digital excellence for the '90s and were content. Those businesses would almost certainly be insolvent now.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div>
</div><div data-element-id="elm_Pw-wErPLYVqsDEboTUe6MA" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_Pw-wErPLYVqsDEboTUe6MA"].zprow{ border-radius:1px; } </style><div data-element-id="elm_JRoUMp_zIxtruKDY1DpBHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-7 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_5kpQMVkf31d61Wq6rNMpJg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_5kpQMVkf31d61Wq6rNMpJg"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true">&quot;To sustain a world-class digital presence and realize ROI, you must continue to refine and iterate your marketing engine as a whole.<span style="color:inherit;">&nbsp;</span>&quot;</h2></div>
</div><div data-element-id="elm_IrMCFS5UG_B5-H2t6eGvFQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-5 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_SmKeo7nHxmPY-V0wJqKQYw" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_SmKeo7nHxmPY-V0wJqKQYw"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit "><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="https://images.unsplash.com/photo-1560439450-57df7ac6dbef?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=Mnw0NTc5N3wwfDF8c2VhcmNofDI5fHxleGNpdGVkfGVufDB8fHx8MTYzMjkyMzMzMw&amp;ixlib=rb-1.2.1&amp;q=80&amp;w=1080" size="fit" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div></div><div data-element-id="elm_Uu4mqkRCCSfbawdrDn6ccA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_Uu4mqkRCCSfbawdrDn6ccA"].zpelem-text { border-radius:1px; padding:24px; margin:10px; } </style><div class="zptext zptext-align-left " data-editor="true"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><p><span style="font-size:24px;font-weight:600;">To sustain a world-class digital presence and realize ROI, you must continue to refine and iterate your marketing engine as a whole. You risk slipping behind in an ever-evolving digital environment if you work your way through the final stage and then stop. You can maintain your business at the forefront of digital for years to come by remaining up to date on the newest marketing trends and daring to do new things.</span></p></div></div></div></div></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Fri, 01 Oct 2021 10:01:28 +0000</pubDate></item><item><title><![CDATA[9 Automation Obstacles and Solutions for Customer Success]]></title><link>https://www.lotusbudh.consulting/blogs/post/customer-success-automation-obstacles-and-solutions</link><description><![CDATA[Customers believe that a company's experience is just as necessary as its products and services, according to 80% of respondents. Year after year, cha ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg zscustom-section-59 zpbackground-size-auto zpbackground-position-center-top zpbackground-repeat-no zpbackground-attachment-scroll " style="background-image:linear-gradient(to bottom, rgba(255, 255, 255, 0.7), rgba(255, 255, 255, 0.7)), url(/images/g7a9fa928232d938845d0465c2f1f06fa1f4512b53046b795d6a348a987c08b92cbc79a28c9be1f8b9978b5372c6d1d3b57899bc785bbeba2b844a5aa99e031ba_1280.jpg);"><style type="text/css"> [data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g"].zpsection{ border-radius:1px; } </style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_Rkaqz951LkgyeqRk2UUV_Q" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_Aos_vb72a0NzxOKtNGNZ1Q" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div><div data-element-id="elm_DQ72KMNkI85E29jUzcRnXw" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_DQ72KMNkI85E29jUzcRnXw"].zprow{ border-radius:1px; } </style><div data-element-id="elm_0impzu6FRig2lEcm8DDEBQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-5 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_0impzu6FRig2lEcm8DDEBQ"].zpelem-col{ border-radius:1px; margin-block-start:0px; } </style><div data-element-id="elm_xBvmiiqzqZtwQkgH49CP0A" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_xBvmiiqzqZtwQkgH49CP0A"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Images/Blog%20Images/9.svg" size="fit" data-lightbox="true" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div><div data-element-id="elm_gAGPy0ovljno9lF8gd2clw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-7 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA" data-element-type="box" class="zpelem-box zpelement zpbox-container zsleft-overlay-box zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA"].zpelem-box{ border-radius:1px; } </style><div data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A"].zpelem-heading { border-radius:1px; margin:8px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true"><div style="color:inherit;"><h1>Be a customer charmer</h1></div></h2></div>
<div data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ"].zpelem-heading { border-radius:1px; } </style><h5
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true"><span style="color:inherit;">Businesses lose $62 billion each year owing to poor customer service or experience. Customer Success automation could solve the majority of these negative interactions. Automation can reduce operating expenses, cut down on customer wait times, get rid of human error and focus on more time-sensitive and challenging jobs.</span><br></h5></div>
</div></div></div><div data-element-id="elm_t51Q6_GOIRz1uGy3e3i3SQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_VH7HzQlvWqMBd43cO7pbdg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nrImapFSDmaMjRdrhjRVlg" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div></div></div><div data-element-id="elm_x_SLDAgYQQquQ9eguJB_dQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ"].zprow{ border-radius:1px; } </style><div data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ"].zpelem-text { border-radius:1px; padding:10px; } </style><div class="zptext zptext-align-justify " data-editor="true"><div style="color:inherit;"><div style="line-height:2;"><div style="color:inherit;"><div style="color:inherit;"><p>Customers believe that a company's experience is just as necessary as its products and services, according to 80% of respondents. Year after year, challenges such as complex onboarding, support requests, and expired credit cards result in more churn and worse client retention.</p><p>&nbsp;&nbsp;&nbsp;</p><p>In reality, worldwide businesses lose $62 billion each year owing to poor customer service or experience. Customer success automation, on the other hand, could solve the majority of these negative interactions.</p><p>&nbsp;&nbsp;&nbsp;</p><p>Simply put,&nbsp; automation aids enterprises in the following ways:</p><ul><li>reduce operating expenses.</li></ul><ul><li>cut down on customer wait times.</li></ul><ul><li>get rid of human error;</li></ul><ul><li>Concentrate on more time-sensitive and challenging jobs.</li></ul><p>&nbsp;&nbsp;&nbsp;</p><p>Like any other feature designed to improve and enhance business activities, Customer Success automation is not without its drawbacks. Fortunately for beginners, automation pros who are already familiar with automation technologies are willing to share their knowledge, allowing you to stay one step ahead of the competition.</p><p>&nbsp;&nbsp;&nbsp;</p><p>Customer Success Managers implemented automation tools and overcame hurdles in the following ways:</p><p>&nbsp;&nbsp;&nbsp;</p><ol start="1"><li><strong>Prompt follow-up messages</strong>: Using Facebook Messenger's (or any other live chat app's) automatic answers is a terrific way to respond to customers outside of work hours. Automation, on the other hand, cannot cover every possible circumstance. If your clients expect you to respond as quickly as you did the first time, this could be an issue. Few people attempted to remedy the problem by putting their business hours in their response. We agree that this is not an ideal situation and that it may be improved (for example, by providing 24/7 service), but it is still preferable to waiting until the next day to respond.</li></ol><ol start="2"><li><strong>Chatbots that aggravate customers</strong>: Similar to the previous point, companies can use chatbots to respond to client inquiries immediately. They can save your Customer Success staff time by addressing simple, repetitive queries, allowing them to focus on more complex investigations. Chatbots can also go wrong, and according to recent research, &quot;chatbots would sometimes react with an irrelevant answer, causing more customer frustration.&quot;</li></ol><ol start="3"><li><strong>Ensuring that each automated procedure works for each Customer Success representative</strong>: Customer success isn't a one-size-fits-all strategy. Similarly, Customer Success must tailor its automation to each customer service representative's process. Few businesses employ automation to ensure that their consumers are happy with the service they receive. The advantages of using automation have become more apparent as their customer base has grown. They just had to pay to scale their automated services strategy in terms of business costs — there was no need to engage new (human) staff. &quot;As your company expands and the number of automated processes grows, make sure you increase the amount of time set aside for Q&amp;A so you can properly measure how well your automation is serving your Customer Success team.&quot;</li></ol><ol start="4"><li>&nbsp;<strong>Personalizing offers automatically</strong>: Some businesses utilize automation to ask clients to score their most recent engagement with them. They also ask, &quot;What could we have done better?&quot; if the score is less than eight out of ten. The company maintains a competitive advantage. As a result, they concentrate their efforts on getting client input and developing the product.&nbsp;: Some businesses utilize automation to ask clients to score their most recent engagement with them. They also ask, &quot;What could we have done better?&quot; if the score is less than eight out of ten. The company maintains a competitive advantage. As a result, they concentrate their efforts on getting client input and developing the product.&nbsp;</li></ol><ol start="5"><li><strong>Automating client touchpoints too early</strong>: By automating customer touchpoints, which aim to activate, educate, or monitor health, you'll be able to get a better handle on what's going on than if you did everything manually. Automation, on the other hand, can be harmful if done incorrectly. This frequently arises when companies automate a process too soon and don't have a clear picture of what's going on. If you don't go through the process first, you'll wind up with clumsy systems that don't serve you or your customers well. The idea is always to begin more simply than you believe is required.</li></ol><ol start="6"><li><strong>Persuading support representatives that automation can help them:</strong>Although Customer Success automation provides numerous advantages, it can also result in multiple organizational changes. Employees' first reaction is often to fight these changes. In such circumstances, it's critical to explain why change is beneficial, why your team should embrace it, and what opportunities arise when a support department is automated. Customers today are more impatient than ever before. They expect immediate, high-quality assistance, which is nearly impossible to provide without automation. &quot;One of the most significant advantages of incorporating automation into your Customer Success operations is that it allows you to provide quick service to your clients, which can increase customer loyalty. Customers who believe they can get help promptly and have their problems resolved with minimal effort are more inclined to return.</li></ol><ol start="7"><li><strong>Human touch is missing</strong>. One disadvantage of Customer Success automation is that it makes relationship building more difficult. &quot;You can free up time to do what you're strong at by automating time-consuming, repetitive jobs. Customer success automation is beneficial since it reduces wait times and eliminates human errors. It does, however, exclude the human approach. The most important step here is to use automation sensibly, determining which tasks should be automated and when. To figure this out, look at the traits that 'loyal' consumers have in common so you can figure out which client types should be directly engaged and which can connect with chatbots.&quot;</li></ol><ol start="8"><li>&nbsp;<strong>Resolving issues before customers contact you</strong>: Automated systems collect data from various sources and present a 360-degree perspective of a company's potential customers' journey. It is more efficient than a manual method in determining their intent and pain spots.: Automated systems collect data from various sources and present a 360-degree perspective of a company's potential customers' journey. It is more efficient than a manual method in determining their intent and pain spots.</li></ol><ol start="9"><li>&nbsp;<strong>Inadequate segmentation and prioritization</strong>: Last but not least, customer segmentation and priority are areas where Customer Success automation can most likely help. Companies struggle to assess customer issues; therefore, they turn to Customer Success Management software, making customer data and analytics much more manageable.: Last but not least, customer segmentation and priority are areas where Customer Success automation can most likely help. Companies struggle to assess customer issues; therefore, they turn to Customer Success Management software, making customer data and analytics much more manageable.</li></ol><div><span style="color:inherit;">Many CSMs that have successfully deployed automation are using it to streamline their business and save time and money, as these examples demonstrate. Here are our thoughts on the subject: full automation may not be the best option because customer success automation has both benefits and drawbacks.</span><br></div></div></div></div></div></div>
</div><div data-element-id="elm_Pw-wErPLYVqsDEboTUe6MA" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_Pw-wErPLYVqsDEboTUe6MA"].zprow{ border-radius:1px; } </style><div data-element-id="elm_JRoUMp_zIxtruKDY1DpBHg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-7 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_5kpQMVkf31d61Wq6rNMpJg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_5kpQMVkf31d61Wq6rNMpJg"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true">&quot;<span style="color:inherit;">Partial automation, in our opinion, works best because you can save time on manual activities and reporting while maintaining a human approach.&nbsp;</span>&quot;</h2></div>
</div><div data-element-id="elm_IrMCFS5UG_B5-H2t6eGvFQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-5 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_SmKeo7nHxmPY-V0wJqKQYw" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_SmKeo7nHxmPY-V0wJqKQYw"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit "><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/images/gc1d28c5ab01c95a05392ee3dbbacef99b16d0968be14842cf4129882f72c9f6ee1ee1ddf1aa6ca920404986065232ae2d599b193dbeb7b142e4f5396e219821e_1280.jpg" size="fit" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div></div><div data-element-id="elm_Uu4mqkRCCSfbawdrDn6ccA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_Uu4mqkRCCSfbawdrDn6ccA"].zpelem-text { border-radius:1px; padding:24px; margin:10px; } </style><div class="zptext zptext-align-left " data-editor="true"><div style="color:inherit;"><div style="color:inherit;"><div style="color:inherit;"><p style="text-align:justify;"><span style="font-size:24px;font-weight:600;color:inherit;">Partial automation, in our opinion, works best because you can save time on manual activities and reporting while maintaining a human approach. You also get to undertake automatic research and track KPIs using Health Scores. There's good and bad about customer success automation, and there's still a lot we don't know. Finally, you must analyse and measure the impact of this strategy to determine if it is the best course of action for your company.</span><br></p></div></div></div></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Tue, 28 Sep 2021 11:53:25 +0000</pubDate></item><item><title><![CDATA[Digital Transformation -90 Days]]></title><link>https://www.lotusbudh.consulting/blogs/post/attachments-in-zoho-crm-countless-possibilities</link><description><![CDATA[You'll get 100 different opinions if you ask 100 people, &quot;What is Digital Transformation and where should a company start?&quot; How can a corpora ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g" data-element-type="section" class="zpsection zpdefault-section zpdefault-section-bg zscustom-section-59 zpbackground-size-cover zpbackground-position-center-center zpbackground-repeat-all zpbackground-attachment-scroll " style="background-image:linear-gradient(to bottom, rgba(255, 255, 255, 0.75), rgba(255, 255, 255, 0.75)), url(https://images.unsplash.com/photo-1561570541-aaba21a3ecf0?crop=entropy&amp;cs=tinysrgb&amp;fit=max&amp;fm=jpg&amp;ixid=Mnw0NTc5N3wwfDF8c2VhcmNofDh8fGRpZ2l0fGVufDB8fHx8MTYzMjc0MzI4Mw&amp;ixlib=rb-1.2.1&amp;q=80&amp;w=1080);"><style type="text/css"> [data-element-id="elm_zbkBf-yLRq82HdzppMqJ1g"].zpsection{ border-radius:1px; } </style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_Rkaqz951LkgyeqRk2UUV_Q" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_Aos_vb72a0NzxOKtNGNZ1Q" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_3llNy1Ck0yNIyY3288Ev3g"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div><div data-element-id="elm_DQ72KMNkI85E29jUzcRnXw" data-element-type="row" class="zprow zprow-container zpalign-items-center zpjustify-content-flex-start " data-equal-column=""><style type="text/css"> [data-element-id="elm_DQ72KMNkI85E29jUzcRnXw"].zprow{ border-radius:1px; } </style><div data-element-id="elm_0impzu6FRig2lEcm8DDEBQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_0CqU8_50lLI_O-eFWqXdhA" data-element-type="image" class="zpelement zpelem-image "><style> [data-element-id="elm_0CqU8_50lLI_O-eFWqXdhA"].zpelem-image { border-radius:1px; margin-block-start:182px; } </style><div data-caption-color="" data-size-tablet="size-original" data-size-mobile="size-original" data-align="center" data-tablet-image-separate="" data-mobile-image-separate="" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/Images/Blog%20Images/9%20-1-.svg" size="fit" data-lightbox="true" style="width:100%;padding:0px;margin:0px;"/></picture></span></figure></div>
</div></div><div data-element-id="elm_gAGPy0ovljno9lF8gd2clw" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-6 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA" data-element-type="box" class="zpelem-box zpelement zpbox-container zsleft-overlay-box zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_Foq3cwBuGc3tmwCgidC4NA"].zpelem-box{ border-radius:1px; } </style><div data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_InipV7ZBc9pnA5U5Q2rf7A"].zpelem-heading { border-radius:1px; margin:8px; } </style><h2
 class="zpheading zpheading-style-none zpheading-align-left " data-editor="true"><span style="color:inherit;">Digital Transformation-Where should you begin?</span></h2></div>
<div data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_qQIZOMXe4krvAZ0eF8UHxQ"].zpelem-heading { border-radius:1px; } </style><h5
 class="zpheading zpheading-style-type3 zpheading-align-left " data-editor="true"><span style="color:inherit;">Digital transformation can have a 5 year ROI of 2500 percent on average across all industries and annual benefits of 25 MEUR on average. Most digital transformations fail because businesses begin with more complicated innovations before laying a solid digital basis, according to experts at Digital First Media.</span></h5></div>
</div></div></div><div data-element-id="elm_t51Q6_GOIRz1uGy3e3i3SQ" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_VH7HzQlvWqMBd43cO7pbdg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"></style><div data-element-id="elm_nrImapFSDmaMjRdrhjRVlg" data-element-type="spacer" class="zpelement zpelem-spacer "><style> div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:30px; } @media (max-width: 768px) { div[data-element-id="elm_nrImapFSDmaMjRdrhjRVlg"] div.zpspacer { height:calc(30px / 3); } } </style><div class="zpspacer " data-height="30"></div>
</div></div></div></div></div><div data-element-id="elm_x_SLDAgYQQquQ9eguJB_dQ" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"> [data-element-id="elm_ne7UwSnyRt6c6qvVYzExlQ"].zprow{ border-radius:1px; } </style><div data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_sL1gsHJU1SXCNkJKJHc3zg"].zpelem-col{ border-radius:1px; } </style><div data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_L8wsf9g6v8209l6vkGfqpQ"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-justify " data-editor="true"><div style="color:inherit;"><div><div><div><div style="line-height:2;">You'll get 100 different opinions if you ask 100 people, &quot;What is Digital Transformation and where should a company start?&quot;</div></div></div></div><div>How can a corporation achieve maximum benefits in the short term in the DX jungle?</div><div>We usually suggest that a company commence with the digital micro structure, which is the backbone for all business processes. This is the digital corporate foundation that connects all departments by integrating procedures and information flow.</div><div>Why do we think this is a good idea?</div><ol><li>Timeline is predictable; this can be completed in 90 days.</li><li><div style="color:inherit;"><div>The advantages are immediately apparent.</div></div></li><li><div style="color:inherit;"><div>The whole &quot;digital reality&quot; of corporate performance becomes evident for the first time.</div></div></li><li><div><div style="color:inherit;"><div>Management may now make data-driven strategic decisions.</div></div></div></li><li><div style="color:inherit;"><div><span style="color:inherit;">Competitive advantage through faster turnarounds on company strategy, change, improvements, and innovation since information flow seamlessly across &quot;silos.&quot;</span></div></div></li><li><span style="color:inherit;"><div style="color:inherit;"><div>A 5 year ROI of 2500 percent on average across all industries</div></div></span></li><li><div><div style="color:inherit;"><div>Annual benefits of 25 MEUR on average across industries (increased sales, improved customer service, operational efficiency, cost reductions etc.)</div></div></div></li><li><div style="color:inherit;"><div><span style="color:inherit;">Management can use the monetary gains to fund more breakthroughs (AI, Big Data analytics, Customer Experience etc.)</span></div></div></li><li><div><span style="color:inherit;"><div style="color:inherit;"><div><span style="color:inherit;">The company now has a solid digital basis, which will make future advancements like AI easier to deploy and have a more substantial positive influence on the company. Most digital transformations fail because businesses begin with more complicated innovations before laying a solid digital basis. Please start with the digital business foundation; it is easier to adopt and provides instant benefits to businesses.</span></div></div></span></div></li></ol></div></div>
</div></div></div><div data-element-id="elm_m58-NmW-LBoNtWUVdNIc4A" data-element-type="row" class="zprow zprow-container zpalign-items-flex-start zpjustify-content-flex-start zpdefault-section zpdefault-section-bg " data-equal-column=""><style type="text/css"> [data-element-id="elm_m58-NmW-LBoNtWUVdNIc4A"].zprow{ border-radius:1px; } </style><div data-element-id="elm_Run2CKoVjUJXeJfwKJS7KA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-8 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_Run2CKoVjUJXeJfwKJS7KA"].zpelem-col{ border-radius:1px; } </style></div>
<div data-element-id="elm_V_b2QdM7EcC4zdPnlhN_FA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-4 zpcol-sm-12 zpalign-self- zpdefault-section zpdefault-section-bg "><style type="text/css"> [data-element-id="elm_V_b2QdM7EcC4zdPnlhN_FA"].zpelem-col{ border-radius:1px; } </style></div>
</div></div></div></div> ]]></content:encoded><pubDate>Mon, 27 Sep 2021 13:10:32 +0000</pubDate></item></channel></rss>